NEW Attendance Program Launches Tomorrow – Safe Arrival Program

Good afternoon,

Our NEW Attendance Program launches tomorrow – Wednesday June 5th. This new program is designed for easier parent use and increased safe tracking of students.

All of the information that you need is on this info page:  English—SafeArrival-Quick-Guide.pdf

Please install Safe Arrival on your devices at home and you are ready to go. This is becoming the only way to report absences at school; you will also use it to let the school know if/when you are picking up early. You will also be receiving a message from the office about the Safe Arrival Program.

Thanks in advance for your time and learning with us as this system rolls out.

Paul and Michel

See below for the text from the attachment:

What is SafeArrival?
SafeArrival is a new system for managing student absences. Families can report absences in
advance using a mobile app, website, or toll-free phone line. These options are available 24 hours a
day, 7 days a week.
Why are we using SafeArrival?
 Enhances student safety.
 Helps families report student absences easily.
 Helps schools respond quickly to unexplained student absences.
 Makes notifications to families faster.
How to use SafeArrival?
There are three ways you can report student absences:
Important: Use the email address your student’s school has on record when creating your account for
the app/website.
 App: Install the SchoolMessenger app on your mobile device or access it via the WCDSB app. Open the app and select Sign Up to register. After registering, select Attendance from the menu, then Report an Absence and follow the instructions.
 Website: Visit https://go.schoolmessenger.ca. Select Sign Up to create your account. Once registered, select Attendance from the menu, then Report an Absence and follow the prompts.
 Toll-free Phone: Call 1-833-251-3283 toll-free to report an absence using the automated phone system and follow the prompts.
Helpful Information:
 If the student is going to be late, select Full Day and then select Late. All students who are going to be late are marked as absent for the full day until they arrive and sign in through the school office.
 Same-day absences for elementary schools can only be reported until 20-minutes after the school start time. After that please call the school directly.
 Same-day absences for secondary schools can be reported until 11:00 p.m.
 Absences can be reported in advance for any school day in the school calendar.
 If the student is marked absent and the absence hasn’t been reported in advance, our SchoolMessenger system will attempt to contact you multiple times until you confirm and explain the absence. If a designated contact can’t be reached, school staff will follow up. To avoid these notifications, please report your child’s absence in advance.